PROJECT

ERP system support

SOLUTION

Support Level 3 for ERP systems for the food and chemical industries.

SCOPE OF WORK

Programming
Bug fixing
Software deployment, installation and configuration
Application support
Conference call with CLIENT personnel
Call with an application end users
Knowledge transfer and training

TOOLS & TECHNOLOGIES

5*8 support level 3 activities
Technologies: JSP, Eclipse, SQL
Programming language: Java
Development environment: Mercurial, Git

PROJECT MANAGEMENT

Management and tracking tools
       –      daily scrum meetings;
       –      weekly Sprints;
       –      JIRA.
Engagement model: Dedicated development Team.
Development methodologies: Waterfall, Modified Waterfall, Agile (Scrum).
2 person project for 2 years, October 2013 – October 2015

CLIENT

ERP systems development company, Germany.