PROJECT
ERP system support
SOLUTION
Support Level 3 for ERP systems for the food and chemical industries.
SCOPE OF WORK
Programming
Bug fixing
Software deployment, installation and configuration
Application support
Conference call with CLIENT personnel
Call with an application end users
Knowledge transfer and training
TOOLS & TECHNOLOGIES
5*8 support level 3 activities
Technologies: JSP, Eclipse, SQL
Programming language: Java
Development environment: Mercurial, Git
PROJECT MANAGEMENT
Management and tracking tools
– daily scrum meetings;
– weekly Sprints;
– JIRA.
Engagement model: Dedicated development Team.
Development methodologies: Waterfall, Modified Waterfall, Agile (Scrum).
2 person project for 2 years, October 2013 – October 2015
CLIENT
ERP systems development company, Germany.